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Channel connectors let people reach your workspace AI agent from Telegram or Discord. Messages use the agent, model, instructions, and permissions configured for that workspace.
Create your workspace AI agent before adding a channel. The Channels tab appears in the agent configuration after the agent has been created.

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Open the channel settings

1

Open AI Agents

In the Firmngin dashboard, open AI Agents, then select Configure Agent.
2

Select Channels

Open the Channels tab in the agent configuration.
3

Choose a provider

Select Add Telegram or Add Discord. Firmngin shows only channel types available for your workspace.

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Connect Telegram

1

Create a Telegram bot

Open Telegram and start a chat with @BotFather. Send /newbot, then follow the prompts to choose the bot name and username.
2

Copy the bot token

Copy the token returned by @BotFather. Treat this token as a secret because it controls access to your bot.
3

Add the Telegram channel

In the Firmngin Channels tab, select Add Telegram, paste the bot token, and optionally enter a display name.
4

Save and test

Select Save & Activate. When the channel appears in the list, select Test Connection and confirm that it remains active.
People can then open the bot in Telegram and send a message to your workspace AI agent.

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Connect Discord

1

Create a Discord application

Open the Discord Developer Portal, create an application, then open its Bot section.
2

Create the bot and copy its token

Add a bot to the application if one does not exist. Copy the bot token and keep it private.
3

Add the Discord channel

In the Firmngin Channels tab, select Add Discord, paste the bot token, and optionally enter a display name.
4

Save and test

Select Save & Activate. When the channel appears in the list, use Test Connection to check its current connection status.
Discord availability also depends on the channel connector configuration for your Firmngin deployment. If Add Discord is unavailable or the channel reports an error, contact your workspace operator.

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Manage a connected channel

Each connected channel shows its provider, display name, status, connection date, recent activity, and the latest provider error when one is available.
  • Select Test Connection to check the saved channel configuration.
  • Select Edit to change its display name, status, or rotate the bot token.
  • Select Delete to permanently remove the channel and its associated conversation history.
Bot tokens are credentials. Never publish them in source code, screenshots, support messages, or public documentation. Rotate the token in the provider dashboard and update the channel immediately if a token is exposed.

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Troubleshooting